Rolec discusses the importance of weather resistance and how electrical contractors and EV drivers can help to ensure wet weather doesnt cause avoidable problems. Head straight to the main forums to chat by click here: American Electrical Advice Forum. The "Last Updated" time is shown at the top of the dashboard page in the app. The car should now wake up and resume charging as the car is still locked. Unlike the WallPod:EV HomeSmart, which has a connected app and smart features, the Wallpod:EV is a plug and play device. This unique unit is designed to carry out a full range of tests on all 3.6kW (16A) and 7.2kW (32A) single phase, Mode 3, J1772 (Type 1) and IEC 62196 (Type 2) EV charging points. Installers have a Rolec Test Meter which puts the charger under load but perhaps doesnt exactly mimic a vehicle on the coms lines. It was slow going on Rolecs part trying to get support. When yours fails to charge but everything is all in place with the power on, see if the plug will come out of the car. Reply. Pod Point, Rolec, MyEnergi and Ohme. We love hearing customer feedback. So I assume theres an issue with the Rolec. Arms. Rolec installed my EV charger back in April 2019, great install and it provided trouble free use for our 3 vehicles up until last Monday when it just died. Contacted Andrew that evening and by 12 oclock the next day he had an engineer out with parts and had it back up and running in 20 minutes - all under warranty! EV Charger Station. If fault persists, contact your installer. If it does then the locking mechanism is not working properly. IP RATED & UV STABILISED . 3.6 out of 5 stars (based on 21 reviews) 1000 for. AC Charger. If I want to schedule charging I can do that in the Passat. Oct 18, 2021. Reply from Rolec Services Ltd. 19 Apr 2022. Welcome to ElectriciansForums.net - The American Electrical Advice Forum. Rated 3.6 out of 5. but no problem I'll plug in the "granny" charger. WHY CHOOSE A ROLEC HOMESMART EV CHARGING POINT? MG ZS EV. It should not. If your charging cable refuses to unlock from your car, here's a simple trick that may help. Disconnect the plug from the mains socket but leave the other end plugged in the car, the charger should obviously stop at this point. Ive tried the Tesla supplied 3-pin and it works absolutely fine. Spoke to Rolec. Fitted a Rolec unit yesterday, standard 32 Amp Type 2 Tethered non smart one as its not OLEV eligible. This allows a charge to delay the start of charging session for upto 10 hours before the EVCC module will shut down completely. If a charge starts but then stopped within 10 minutes the timer restarts. Un plug and turn off mains. If this doesnt solve your problem, contact your installer. Did this and again charging didn't start and I got 3 flashing blue lights on the top of the dashboard. The Ohme is smart already and links to your Agile tarrif without needing a 3rd party app. Sep 30, 2020. After a few measurements it looked like the head was 2mm longer than the charge point hole and so when seated the locking pin hole was also out. 2. Reviews and costs. 3-pin sockets charge at 2kW to 2.3kW max, so its the slowest type of charging available. The 7.2 kW WallPod EV HomeSmart charger comes in a socketed or tethered form. It sounds like an app issue, speak to EV Energy. +91-7207507350 We are here to ensure that all of your queries are answered with our dedicated support section. #8. The Rolec Wallpod EV Charger is a versatile device which comes in 16-Amp and 32-Amp versions with a Type 1 or a Type 2 cable. Problem with 32A Rolec Home Charger with 10m tether.Fitted by GSL Wigan 24/01/2020. Having a nightmare getting my brand-new Rolec Wallpod EV HomeSmart charger to work. Looks like a good product but Rolec's customer support/service is shocking. Yes, its been initialised. My Rolec EV WallPod was installed in August 2013 by SSE Contracting, It worked silently for several months. I own a business, is there grant funding available for workplace chargepoints? The OLEV Electric Vehicle Homecharge Scheme (EVHS) allows EV drivers to benefit from 350 off their home chargepoint, providing that the EV chargepoint is smart. View our OLEV grant fundable smart electric vehicle charger for your home, WallPod:EV HomeSmart. The team consists of distinguished Corporate Financial Advisors and Tax Consultants. 3 YEAR WARRANTY. Using a 3-pin plug to charge at home is easy, but very slow. The Rolec Wallpod:EV is a dumb charger that functions as a powerful socket, giving you 3.6kW or 7.2kW charging speeds on a 16A or 32A circuit. Electric car charge point comparisons Best home EV charger UK reviews 2021 and 2022. Yes, as mentioned in the vid, its the smart charger but Ive switched off smart charging because Im on a single tariff. Apparently its the 32A Controller that is to be replaced. **** quality control on Rolecs part - sending products out the door that dont work. Yes, as mentioned in the vid, its the smart charger but Ive switched off smart charging because Im on a single tariff. We have also found that there are other problems for EV drivers which can make EV charging challenging. Spoke to EV Energy "It sounds like a hardware issue, Rolec/the installer needs . API were helpful in arranging everything. Electric Vehicle Chargers I do fit: Zappi: Andersen: EO: Electricians Business Course Sign Up To My Electricians Business Course Here And Get The First 4 Lessons Free The following ADVERTS help our channel to survive: Rolec Replacement RCD: MY ENERGY PROVIDER Bulb Use this referral link and we will both receive 50! I dont think the app would have recognised it otherwise. To me it sounds like your installer is pushing the one he knows. Renowned for excellence and affordability. I've not got the Rolec or Ohme installed (EO Mini Pro). Charging your electric vehicle at home is convenient and inexpensive. 3. When we plug the tethered lead in to car it detects the the connector and locks it in to the port. Simulates an electric vehicle . Feb 15, 2020. T Apr 24, 2021. rolec ev charger problems. Yes. Thinking about purchasing a Rolec EV charging point? 11KW; 22KW; 3.5KW; 44KW; 7KW; Mode 2 Charger; DC Charger. 1,647. EV HomeSmart is a cost effective and stylish electric vehicle charger, Should you experience any problems just contact our Aftersales Technical Support Team on 01205 724754. Got a problem that is baffling me though. Find the answers to your questions within a click of a finger. Modified on: Tue, 24 Nov, 2020 at 2:25 PM. ev.energy can see it online on their systems and confirm good signal strength they can also see that it has been plugged in but no charging. Home; Products. Flashing red light - Fault indicated - Switch off unit at source and switch back on after 20 secs to clear fault. CONS: No smart features on the base model. When the customer connects the charging gun to the vehicle, a timer is started within the module. If there is anything else we can assist you with, please don't hesitate to contact us on 01205 724754. Product. For an EV charger this means that the body of the car forms the return path, presenting a real risk that anyone touching the car will get an electric shock. From EV charging solutions for the home, commercial locations, workplaces and fleets, Rolec EV provides an exceptional service led by a team of dedicated experts. KK Reddy and Associates is a professionally managed firm. Flashing blue light - Ready for Charge (IEC socket only) Fixed blue light - Cable plugged in but not charging. PROS: Decent charging speeds, IP65 rated, Multiple connector options. 01942 870 Rolec 485* 3.6. Owning an electric vehicle is a completely different experience from owning an ICE car (internal combustion engine.) The locking actuator may just be stuck. Weighted average monthly cost by segment/charger power for a Or perhaps you already are a Rolec EV charging point owner and require support with your product? Reaction score. Fixed green light - Charging in progress. Wait 10 minutes for the car to go to sleep properly then reactivate the granny lead charger. If this does not update when refreshed, it is likely that your charge point has lost network connection. Gary explained this was due to the fact when they designed the EV charge points they used the same components that they used on their Caravan park and Our research suggests drivers pay 50% more charging in public, so charging at home is crucial to minimise your running costs.. Smart charging has been activated - The customer may have activated smart charging in the app and so charging is not scheduled till later. Simulates and tests IEC 61851-1 Mode 3 communication compliance . Jan 7, 2020. My Rolec HomeSmart EV charger can't be found Modified on: Tue, 24 Nov, 2020 at 2:25 PM To ensure only you can control your charger, when your charger is installed, your installer registers your email address with your unique charger serial number a process we call "commissioning". Rolec Ev Charger Manufacturers, Factory, Suppliers From China, Now we have established steady and long business relationships with customers from North America, Western Europe, Africa, South America, more than 60 countries and regions. Only show this user. The exact cost will depend on where this device is installed. Stopped the charge in the car and removed from the cable from the car but the cable would not budge from the EV Rolec point. It is completely weatherproof and will charge your EV in the rain. After speaking with Gary Frost at Rolec Technical support he admitted that there was an issue with the earlier EV Rolec Charge points RCBO's. Just before Christmas I had a Rolec charger fitted the engineer tried to register the unit but found the serial number had already been registered and was in use this left me with a unit I couldn't use and still waiting for Rolec to sort out the problem. Smart EV charging, OZEV grant funded charging points and home EV car chargers. Which after constant use some of the RCBO's were failing. Having a wall box and the ability to set a timed charge, gives you the opportunity to benefit from the use of a EV friendly Off Peak tariff like Octopus Go or in my case the e.on EV tariff. When it comes to EV charge points, there are a number of factors that can influence functionality and service life. The guy who came to fit was very helpful, just got on with it, no problems. There is a government grant available to subsidise your private installation. Hi Tim - I have the older Dumb type Rolec wall box that has been adapted with a Wi - Fi relay to allow timed charging. Apparently its the 32A Controller that is to be replaced. Save Share. If your charging cable refuses to unlock from your car, here's a simple trick that may help. Tests J1772 (Type 1) charging points. Just had a major problem develop when I plugged my Rolec EVSE into my car. Since the new software update I've been having problems charging. The formers price tag starts around 445 and the latter starts at 515. Rolec WallPod:EV HomeSmart Charger Verdict. My Rolec Charge Point is Offline. #1. The cause of my problem was that the car locking pin wasn't fitting properly with my Rolec charger head. Regards, Rolec EV Charging Team :) LC. Date: 13 May, 2021. Ask the customer to check that they have not set a delay time in the car. This is the last time we received a message from your Rolec HomesSmart charge point. If I set it to Smart charging it seems to smart charge. (UK spec) Reactions: abeln2672. Discover the UKs largest range of EV charging points, including AC Fast and DC Rapid EV chargers. Hi Themiya, Thank you for taking the time to leave a five-star review, its very much appreciated. Getting the error: Charging equipment fault - try different charging equipment. Customer has a Tesla S. Overnight it didn't charge. So if anyone's still watching this thread - I've resolved the issue. You would use the Rolec as a 'dumb' charger and then use EV.Energy app to control when to charge (taking into account Agile rates). If youre stuck and your electric car is not charging, here are three things you can do to get back on the road: Switch off the car and press the timer override button to charge outside your normal schedule. To use these cheaper tariffs, you need to have a Smart SMES 2 Go under bonnet and pull the emergency release a few times, you may hear a click. **** quality control on Rolecs part - sending products out the door that dont work. On pluging into.the car mg ZS EV, I get the message connected but not charging in the car but a green light on the wall box. IN THE UK. Ioniq EV SE 2017 Platinum Silver. #6. Delay timer in the car - Charging may not occur if a schedule has been set in the customers car. MANUFACTURED. Thinking about purchasing a Rolec EV charging point? The part Im waiting to have fitted is the 32A Controller. WallPod status indicator colours. Check your cable and connector to make sure they are compatible with the charger and your car.